E-Foods Client Support

Remote Support

E-food clients can gain access to remote technical support. This means you can have one of our technicians assist you using a highly secure remote control session on your PC.

To Access our Support you must agree to the following Terms and Conditions:

Remote Support Disclaimer

By utilising and enabling any remote support tool provided to you by E-foods you are (1) representing that you are over the age of 18 and have the capacity and authority to bind yourself and your employer, as applicable, to the terms of the disclaimer below; and (2) consenting on behalf of yourself and/or as an authorised representative of your employer, as applicable, to be bound by this disclaimer.

You have requested the assistance of an E-foods support representative through a remote connection to your computer.  The ability for E-foods to remotely access your computer significantly enhances E-foods’ ability to resolve your problem quickly.  You understand that by requesting such assistance, you will be providing E-foods personnel with access to and control of your computer.  In addition, you may be providing E-foods with access to files that reside on your computer.  Remote access services are provided at your sole risk.

E-foods assistance is provided on the following terms and conditions;

Whilst all reasonable measures have been taken to ensure that the remote support service is virus-free, no warranty is given that the services, system or server is free from infections, from viruses or anything else that has contaminating or destructive properties and E-foods shall have no liability in respect thereof.

E-foods shall not be liable to the customer for any loss or damage whatsoever or howsoever caused arising directly or indirectly in connection with the provision of remote support services, except to the extent that such liability may not be lawfully excluded under the applicable law.

Click here to Agree and Access our support software